Shipping policy
Shipping policy
We provide within Mexico shipping just.
TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
Transit time is 5-8 Working Days (Monday to Friday)
Handling time is 1-4 Working Days (Monday to Friday)
Order cutoff time will be 7 PM (GMT-05:00) Eastern Time (US & Canada).
Delivery Terms:
We use World Courier and Shipping to deliver the product.
SHIPPING COST AND TAX:
We offer Free Shipping cost on all orders in Mexico.
All prices and figures are listed in Mexican pesos (MXN).
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Call Us at +52 427 245 0900.
MULTIPLE ADDRESSES
We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately. [email protected]
WRONG ADDRESS
If you provide a wrong address during checkout and our product is returned to us then you will responsible for all shipping costs for re-sending the product. [email protected]
DELAYED
However, there are some cases of delay. We will contact you immediately if the order is delayed over 10 business days.
TRACKING AN ORDER
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
Parcels Damaged In Transit
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps. [email protected].
Customer Support 24/7
Phone: +1 (805) 351-2168
Email: [email protected]
Address:Room 2804, Building 3, Zone C, Fubang Xueyuan, No. 56, Lane 1956, Xuenan Street, Xialin Street, Chengxiang District, Putian City, Fujian Province
Name:Flatfish (Putian) Network Technology Co., Ltd